I was able to get into an appointment the next day at the time I needed. I thought the brakes were having troubles, however they told me that I did not need to replace the brakes. This saved me money and I was shocked they would tell me something didn't need replaced. I have never had that happen at any other car repair place. As a single women this was refreshing and made me trust when they did say something needed replaced. They didn't put me down for thinking it was the brakes. They took the time to explain why the car was making the noise I heard. I also was planning on taking the car to another place for tires. Honest-1 had cheaper tire rates and better warranties. I also didn't have to take the time to go to another garage for tires. I have nothing but good things to say about Honest-1. This was my first visit and they have made a life-long customer.