I went in today to have my brakes checked and upon their general courtesy inspection found out I needed a water pump. I was understandable upset, but they were very patient and accommodating. The staff was friendly and thorough but their store manager, Miguel Mitchell, was the best -- offering to shuttle me to my bank and to my home while I waited for the repair AND offered to pick me up once it was done. Superb service!! I will definitely recommend Honest One to my friends and colleagues!