Eagan East Auto Repair
At Hwy 3 & Diffley

Miguel the store manager was very friendly professional and customer service focused! He was honest about repairs and explained them all to me. He also went the extra mile to show me for myself. Being a females lots of repair places jack up prices or say things need to fixed that indeed do not; I did not feel this way working with Miguel. He has built a strong lasting relationship and i will continue to use this auto store as well have already been telling friends, coworkers and family about the great auto service I received.

Made an appointment for oil change and tire rotation. Done on time.

I went here for the first time because my new company asked me to service my new company car here. What a great experience! We were back two weeks later to have our personal family vehicle (beloved and ancient mini-van) serviced. When I first walked in, I was stunned at how clean the place was. SO different from the usual car care places. The guys at the front desk were smiling, nice, helpful, and there is a spot for kids to play games while you wait with some kind of X-Box thing and complimentary beverages (TAZO tea! Yum!), clean comfy chairs and up to date magazines for mommy. I had made an appointment for the oil change and they said it would be around 40 minutes. Looking across the parking lot, I saw a manicure place and asked if they would be alright if I waited over there. The guys laughed and said a lot of women did that. So, I went over for a walk-in pedi, and after slightly less than 40 minutes, one of the guys came over with my car keys and receipt for the oil change. It was less than I pay for an oil change at the quick-change place on Yankee Doodle without the usual up-selling! They had parked my car right out front of the manicure place. He thanked me for the business and I sat there stunned at the level of service. Usually I hate going in for the oil change (which is why I had waited 10,000 miles to do it!!) but this place was great. Two weeks later we brought our ancient family van in. It needed and oil change. We knew it needed more, the other car care place here in Eagan had looked at it a year ago and recommended over $2,000 in improvements. We just couldn't do that, so we thought we'd just drive it till it fell apart. The guys at Honest-1 recommended the same improvements, but quoted us a price HALF that of the other place!! Husband and I decided that at that price, we could afford to protect this valuable family asset and had the work done. Again, quick work, smiling helpful front office staff, and the same squeaky clean waiting room. That was three weeks ago, and the van is running great. So happy to have found this place.

They forgot to reset the Maint needed light , second time in a row. Miguel and I will remedy this. John

The employees were very polite. They worked quickly and my child enjoyed the area for kids.

friendly, fast service

I had made an appointment and the service started right on time. It was completed quickly. The price with the coupon offer was extremely good. Your team even remembered to reset the "maintenance" light, which hasn't been my experience when I've taken the car elsewhere. I was very happy with the experience.

Called me promptly with any work recommendations, car completed when promised, very pleasant and polite. Also accommodated me at my requested time of drop off!

I appreciate the quick service and advice.

After several bad experiences with the dealer, I tried Honest 1 and was pleasantly surprised that good customer service does exist! They were very helpful and did a great job at a fair price. I'll definitely be returning for future needs.