They were fast and courteous while they changed my car's oil. The only thing I wish I would have asked for (or they had offered) was to walk me out to the car on the lift, and show me the actual nail stuck in my tire... and show me the nail they pulled out afterwards/in my presence. Otherwise, they were timely and kind, and the waiting space was comfortable and clean. Wait time was what they thought it would be as well. Thanks!